If you’re looking for solutions on how to recover your MARINA MISMO account, you’ve come to the right place! I had a friend who forgot his whole account information while on board. He was planning to re-validate his Certificates of Proficiency (COPs) and decided to prepare the requirements early.
He lost his email address. Passwords and even his Seafarer’s Registration Number were totally forgotten. All he knew was that he paid those guys in MARINA building for creating his MISMO profile.
It would have been easier if he remembered his own Gmail account but that too was lost. Here, I’m going to show you how you can recover all of your MISMO account using very simple ways.
Requirements
You only need three things to get this done.
- A smartphone with camera.
- Another active email account.
- Your Seaman’s Book (SIRB).
You can use another person’s email account (wife, girlfriend, friend) or create a new one as long as they’re active.
Steps for Recovering Your MISMO Profile
There’s a “Forgot Password” option in their website but its not very helpful when I tested it. MARINA anticipated this situation so they made the retrieval of a seafarers MISMO information easy.
1. Create an email message to MARINA.
Write an email detailing which specific information you’d like to recover: email address, password, Seafarer’s Registration Number or all of them.
Give them your name, birthday and seaman’s book details so they can look it up in advance. Send your email to srnconcern@gmail.com
A simple message like the one written below is okay.
Email request to MARINA for recovering MISMO account information.
2. Selfie Verification.
Take a photo of your Seaman’s Book with Selfie. MARINA will verify your identity and ask you to send them a copy of your SIRB. Only the front page with your personal information is required.
Take a selfie with you holding it so they can confirm your picture and the one in the seaman’s book that its you.
Selfie verification with seaman’s book for recovering your password and email address in marina’s online platform, MISMO.
3. Send your selfie to srnconcern@gmail.com
Make sure that MARINA has already replied to your first message before sending your pictures. They will ask for a selfie verification on your next email.
Attach those pictures together with your response.
Reply of MARINA before giving your credentials in password/ account recovery.
4. Test the log-in information that MARINA gave.
Once they confirmed your documents, MARINA will send to you your log-in credentials- email address and password.
Test them by logging in to the MISMO platform.
MISMO log-in information and password requested from MARINA.
That’s it. The process, in my friend’s case, took only 4 days. You must change your password after that and make measures not to lose them again.
Lately, I’ve been asked a lot that MARINA returned their emails because they can’t handle the sheer volume of inquiries about recovering MISMO accounts. I tried once and so far, it worked well. They even replied within 24 hours!
Recover MISMO Account
The MARINA Integrated Seafarer’s Management Online System is fairly easy to use. However, it doesn’t allow you to re-create another account. You would have to do these simple steps to retrieve them.
May the winds be on your favor
hi sir ilang days mag reply ang srnconcern po? thankyou
Ung sakin sir around 3 days lang po..
how can i get my srn, i forgot my password
Hello.
To recover your SRN, you can try the “forgot password” option in the mismo website. Another method is to email MARINA at srnconcern@gmail.com with your Full Name and Seaman’s Book Number.
More info here.
https://www.seamanmemories.com/how-to-recover-your-marina-mismo-account-forgot-password-email-address-and-srn-number/
Good day ma’am sir pwede q ba po mabago pangalan q na marvin cal instead marvin Lang po
log in po kayo sa MISMO acct nyo sir tapos check noy bottom right ng page nila meron kang makikita end message. email kayo sa marina gamit un.
sir, yung teacher namin sa college nag alok na sya ang gumawa ng MISMO ACCOUNT nami at pumayag naman halos lahat kami ka,si wala kaming ka alam-alam kasi fresh grad po kami, pero nung hiningi namin sa kanya ang MISMO ACCOUNT namin ay nagalit sya pero binigay nya naman kaso lang hindi na namin ma i-log in. Ano po dapat namin gawin kasi na hahadr time na po kami.
Email kayo sa MARINA sir dito: srnconcern@gmail.com
Sir paano po mkarecover yun email ko nd kna mabuksan…pero yun srn number ko alam kpo sir….nd po ako mka log in sa mismo sir…
Hello sir good day. Madali lang yan. Andito po ang steps.
https://www.seamanmemories.com/how-to-recover-your-marina-mismo-account-forgot-password-email-address-and-srn-number/
Sir Gumawa kasi dad ko ng account pero mali na birthday Nalagay niya, paano po ka edit? I tried po pero hindi nag change
Contact your manning agency po or marina.
Goodeve po sir paano po how to transfer a payment for a wrong application THANK YOU
Naku sir contact nyo po MARINA at payment center tungkol jan.
Hello po MaggtAtanung Sana ko about sa marina mismo.naka submit nako para sa permit for practical assessment,may kulang daw sa naupload ko.pewede po kaya icancel ung pag process ng permit salamat .
Thank you for kind and consideration
Hello marina ano po ang gagawin ko nka limutan ko po ang mismo account at ang password ko,pls reply thank you
Hello andito po ang solusyon: https://www.seamanmemories.com/how-to-recover-your-marina-mismo-account-forgot-password-email-address-and-srn-number/
GOOD DAY PAANO PO PAG INVALID CREDENTIALS ANG LUMALABAS PAG MAG SIGN IN AKO.MANY THANKS
Tatanong ko lang ano ang dapat gawin ng asawa ko nakalimutan nya kasi ang kanyang email at password sa MARINA.
Hello maam. Contact po kayo sa MARINA. Andito po napakadaling step by step guide kung papano.
https://www.seamanmemories.com/how-to-recover-your-marina-mismo-account-forgot-password-email-address-and-srn-number/
how to change registered email address? can’t change email add whenever i tried editing it.
thanks in advance
Hello you must contact MARINA. More step by step guide here: How to Recover Your MARINA MISMO Account- Forgot Password, Email Address and SRN Number
Hello marina anong dapat gagawin nakalimutan ko mismo account at password ko…pls. reply thankyou
Magandang umaga. maaari mong tawagan ang opisina ng MARINA gamit ang mga detalye dito..
https://www.seamanmemories.com/list-of-marina-regional-offices-and-satellite-branches-in-the-philippines/
Maliban dyan, pwede mo ring sundan ang mga simpleng hakbangin sa artikulong ito:
https://www.seamanmemories.com/how-to-recover-your-marina-mismo-account-forgot-password-email-address-and-srn-number/
Nawa’y magtagumpay ka You’re welcome
Good day, Kindly retrieve my marina mismo account and password
Name:Ariel M Garcia
Birthdate :Sept. 29,1978
SRN:7809290005
Hello. Kindly view the easy tutorial for that here:
https://www.seamanmemories.com/how-to-recover-your-marina-mismo-account-forgot-password-email-address-and-srn-number/
thanks sir sana marecover ko pass word ko…
Best of luck sayo sir.
Good morning. I registered yesterday for assessment. I have not submitted my new training certificates (3) to MARINA. I was told by the training center that I need a permit for assessment from MARINA.
Question do I need to submit first these new training certificates before MARINA can issue a permit?
Hi you can ask directly to MARINA about training matters. Anyway, you also need to submit those certificates so it would be wise to submit them and ask for the permit at the same time.
Sir do i need appointment on marina just to my forgoten password ant my accnt.srn? Can i walk into my nearest marina branch sir thank sir
Try reaching them out first using phone, email or internet before going to their office.
I followed the steps u shared po but still got no reply from them. Are there any another possible ways?
Hello, you can try to contact or visit MARINA’s nearest regional office about the matter.
Good day sir! Gusto ko po sana ma retrive yung Srn number ko,email and password.salamat
Hello. Sundin nyo lang po nakasulat sa article. madali lang po yan. Good luck!
Retrieve reset password
Name:Harris c natinga
Srn#:8609100017
Adress:p7 taboo Jimenez Misamis Occidental
Hello please contact MARINA regarding your password recovery.
Thank you..God speed!
Hello po. Nag email na po sa srnconcern@gmail.com about sa nakalimutan kpng MISMO account, email at password pero binalik lang po email ko dahil full na daw po inbox nila. Pano po kaya yan kuya?
Email lang po kayo ulit a MARINA maam.
Great help. Thanks
Glad to be of help. You’re welcome!
Queued lnq nakalagay.. Hindi nasend yung photo ko.. Bakit?
Mahina signal mo sir.
Good day ser.kindly retrieve my marina mismo account and password
Name:joenel bacaoco bolo
Birthdate:july 03,1992
SRN number:9203070060
Adress:purok matacay brgy camingawan kabankalan city neg.occ
Contact po kayo sa MARINA sir. Andito po ang steps.
https://www.seamanmemories.com/how-to-recover-your-marina-mismo-account-forgot-password-email-address-and-srn-number/